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FIBER INTERNET IS ON THE WAY!

Total Highspeed is working hard to bring highspeed fiber internet to your community. By now, you may have seen our trucks in your area. Construction has begun, and our team is working diligently to bring the internet to you. If you have any construction concerns, please fill out the form below, and someone from our team will contact you. 

WHAT CAN I EXPECT?

COMMUNICATION TO RESIDENTS

Total Highspeed will be in communication with you to inform you of when and where we will be working.

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MARKING OF THE ROUTE

Our team will make the path by white lining the route.  This will indicate to others what our intended path where underground construction will occur.

UTILITY IDENTIFICATION

Underground utilities will be located and marked with flags and paint.

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CONSTRUCTION BEGINS

Depending on the terrain, buried or aerial construction will begin. In areas where terrain has underground utilities, digging and boring will begin. In areas where terrain is rocky, fiber will be attached to existing electric or telephone poles.

CONDUIT & FIBER DISTRIBUTION

During this step, conduit is fed into the ground and fiber will be placed.  This step only occurs when buried construction is in progress.

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RESTORATION & TESTING

Before service becomes available, we will test the service and then activate the network.  We will also restore any areas that have been disrupted during the construction process.

NEW CONSTRUCTION QUESTIONS

  • Utility Identification Explanation
    Red = Electric Orange = Telecommunications Yellow = Gas Green = Sewer Blue = Water White = Ideal Excavation Path
  • There are flags are in my yard. What does this mean?
    Before Total Highspeed can begin construction of the fiber network, the area must be inspected by local utility companies. These companies help us determine where certain utilities are underground. Our crew will come back through the area to remove the flags once construction is complete.
  • I have personal underground utilities (such as a sprinkler system). How do I contact Total Highspeed to ensure no damage occurs?
    Due to the nature of building a network, our team understands and will approach your property with the assumption that you may have personal utilities on your property. We will do our best to avoid these. If you would like to talk about your property with one of our construction crew members, please call the number on the flyer left at your home or fill out the form below and someone will be in contact with you.

NEED CONSTRUCTION ASSISTANCE?

Our overall goal is to leave things as good as we found them.  Sometimes things get missed in the clean up process. If you see an issue that needs our assistance, please contact us by clicking on the button below.  Someone from our construction team will reach out to you.

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